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Consumer Price Transparency

Crozer Health is committed to making information available to you to help you understand and anticipate your cost of healthcare treatment and services. We are providing a file of our standard charges for all services provided. If you have insurance or are a qualified uninsured patient, your cost may be lower than the charges shown in the file.

Calculating the cost of healthcare is complex and we are here to help you make informed healthcare decisions. Our financial counselors will be happy to discuss with you any prospective services and help you calculate your expected out-of-pocket costs using our CarePricer Medical Expense Estimator.

Financial Counselors

Crozer Health , as the largest health system in Delaware County, met the criteria to be designated as a Certified Application Counselor (CAC) organization by the Centers for Medicare and Medicaid Services (CMS). The counselors have been individually trained by CMS and are designated as certified application counselors.

Our counselors are responsible for helping consumers - via phone call and on a walk-in basis at our hospitals - to learn about the basics of health coverage, identify and compare their coverage options and help them select health coverage that best fits their budget and specific needs.

Contact Us

To ask a question or request information, send an email to FinancialCounselor@crozer.org or contact the health system as follows:

Crozer-Chester Medical Center

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital

Phone: (610) 394-1720, 
Hours: 8 a.m. - 4:30 p.m.

Springfield Hospital

Phone: (610) 328-8758
Hours: 8 a.m. - 4:30 p.m.

Taylor Hospital

Phone: (610) 595-6101
Hours: 7 a.m. - 3:30 p.m.

Crozer Health Medical Group Physicians

Phone: (610) 490-7900
Hours: 8 a.m. - 4:30 p.m.

Dedicated Assistance Line

Crozer Healthprovides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer Health Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

Download Standard Charges File

You are about to download a spreadsheet of “standard charges,” which the hospital making available in accordance with Section 2718(e) of the Public Health Services Act and guidance issued by the Centers for Medicare and Medicaid Services (“CMS”).

  1. By clicking below, you acknowledge that the Hospital’s list of “standard charges” reflects data in the hospital’s chargemaster, but that your actual financial liability for any hospital items and services received may differ based on your health care coverage or any financial assistance you may receive. Medicare, Medicaid, and other government-sponsored health coverage as well as employer-sponsored and commercial health care plans that have a network provider agreement with the hospital may pay a different amount, and any deductible, copayment, or coinsurance obligation you might have may vary accordingly. In addition, some patients are eligible for financial assistance under our financial assistance policy. If you are concerned about the cost of care, you are urged to contact our financial counselors at the number above.
  2. By clicking below, you also acknowledge that charges for certain items and services may differ from the “standard charges” shown on this spreadsheet as follows: (1) Charges for drugs and biologicals vary based on market prices, and the “standard charges” shown reflect the charges in effect based on market prices on the date shown. (2) Charges for inpatient admissions vary depending on the particular items and services a patient receives during his or her inpatient stay and the current charges for those items and services, and the “standard charges” shown for inpatient stays reflect the average charges billed during an inpatient stay between the dates shown with no adjustment for subsequent changes in charges.
  3. In order to better understand your potential cost-sharing obligation, we recommend that you contact our financial counselors at the number above.

I have read and understand paragraphs 1, 2, and 3 above and wish to download the spreadsheet of “standard charges.”

To download standard charge files for Crozer-Chester Medical Center, Springfield Hospital and Taylor Hospital, please click here.

To download standard charge files for Delaware County Memorial Hospital, please click here.