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Contact Us

Billing and Payment Contacts

Questions about your physician or hospital bill?  We are happy to help.

Physician Bill Inquiries

Phone: (610) 596-4934

Toll-Free: (855) 335-6125

Hospital Bill Inquiries

Phone: (610) 616-0173

Toll-Free: (877) 884-1564

Hours of Operation

  • Monday through Thursday, 8 a.m. to 8 p.m.
  • Friday, 8 a.m. to 5 p.m.

Financial Counseling

Questions about Health Insurance, CarePricer or CarePayment?

Crozer Health provides Certified Application Counselors specifically educated to help consumers:

  • Insurance questions:
    • Understand their eligibility for the Marketplace
    • Identify and compare their coverage options
    • Select health coverage that best fits their budget and specific needs
    • Enroll in a plan
    • Refer them to additional resources if needed. 
  • CarePricer out-of-pocket cost estimator
  • CarePayment medical expense payment plan

To ask a question or request information, send an email to FinancialCounselor@crozer.org or contact the health system as follows:

Crozer-Chester Medical Center

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital

Phone: (610) 394-1720, 
Hours: 8 a.m. - 4:30 p.m.

Springfield Hospital

Phone: (610) 328-8758
Hours: 8 a.m. - 4:30 p.m.

Taylor Hospital

Phone: (610) 595-6101
Hours: 7 a.m. - 3:30 p.m.

Crozer Health Medical Group Physicians

Phone: 610-490-7900
Hours: 8 a.m. - 4:30 p.m.

Dedicated Assistance Line

Crozer Healthprovides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer Health Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

Online Bill Pay

Securely and conveniently pay your Crozer Health hospital and outpatient facility bills and manage your accounts.